Platform overview

Enterprise RAG, AI knowledge base, and governance infrastructure in one platform.

iKB combines retrieval, model routing, policy controls, channel delivery, and auditability in one operating layer for business-critical AI in Malaysia, ASEAN, and Asia Pacific.

Reliable AI architecture

From source material to controlled answers.

The platform is built around the full answer lifecycle: ingest the right sources, retrieve the right evidence, apply the right controls, and preserve the right record.

01Ingest

Documents, storage, databases, websites, and business systems.

02Retrieve

Hybrid search, structural anchors, reranking, and GraphRAG.

03Control

Model routing, prompt versions, moderation, DLP, and redaction.

04Deliver

Web chat, workspaces, Slack, Teams, WhatsApp, Telegram, and API.

05Audit

Traceability footer, immutable events, exports, and admin review.

Core capabilities

Everything needed to run enterprise AI responsibly in regulated sectors.

AI Knowledge Base

Connect structured and unstructured sources, preserve provenance, and tune retrieval by domain for Malaysian enterprise knowledge management.

  • 25+ document formats
  • 40+ storage connectors
  • Structural anchor retrieval
  • Cross-lingual and bilingual retrieval

AI Governance Engine

Evaluate answer quality, enforce policies, and make confidence visible before information travels across banking, healthcare, government, and support workflows.

  • Faithfulness scoring
  • Prompt guard and output scrubber
  • PII text and image redaction

Sovereign Model Gateway

Route across frontier and local models with explicit controls for cost, capability, data residency, and sovereign AI deployment.

  • 132 model providers, including xAI Grok
  • Local model support
  • Per-topic model policy
  • Anthropic prompt caching with cost reporting

Channel Layer

Ship the same governed intelligence into the channels your users already trust.

  • Native web chat
  • Slack, Teams, WhatsApp
  • REST API

AI Workspaces

Give teams controlled private spaces for documents, web search, memory, and collaboration.

  • Per-user memory
  • Token budgets
  • DLP controls

Audit-Ready AI System

Record how answers were produced and how the AI knowledge base changed over time.

  • Prompt version history
  • Config change tracking
  • SIEM-ready audit chain
  • Encrypted evidence exports

Verified Analytics

Ask plain-language questions about spreadsheets and workbook data and get deterministic, independently verified answers — validated SQL executed in a sandboxed per-request database, never model arithmetic.

  • Unified DuckDB analytics engine
  • Mixed-currency and unit safety
  • PDF table analytics

iKB Research

Grounded web research inside chat. A self-hosted research assistant produces cited, multi-page briefings scoped to the conversation, with one-click regional source prioritisation.

  • Per-page citations
  • Self-hosted search stack
  • Full pipeline audit trail

Document Generation

Turn any governed answer into a polished deliverable. Word, PowerPoint, Excel, and PDF are generated inside the platform with sandboxed rendering and full audit coverage.

  • One-click Office and PDF output
  • Async background exports
  • Knowledge-base images embedded
Security and governance

Controls are part of the platform, not a post-launch checklist.

iKB is designed for organizations that need confidence before broad AI deployment. Governance is embedded across the product, and it travels with every channel and every topic.

Governance by designPer-topic access and policy boundaries, moderation and injection controls, a content firewall with sensitive-data redaction, model and cost governance, and governed external tools and outbound destinations.
Full-lifecycle auditabilityTrace who changed a prompt, which domain was queried, which stages ran, which evidence supported the result, which model consumed resources, which rules triggered, and whether an external action was allowed, blocked, or modified — with stage timing and outcome.
Evidence without exposureProvenance, citations, control checks, and timing are preserved for accountability without revealing the hidden reasoning of the underlying models.
Data protectionPII text and image redaction, DLP modes, DSAR workflows, and two-stage retention with physical purge.
Deployment sovereigntyHosted, private, on-premise, and fully offline, with local inference, controlled egress, and a one-command operator CLI.
Capability spotlights

How the platform’s core engines work.

Six engines that carry the heaviest enterprise workloads. Every one corresponds to tested, production code.

Analytics

Unified DuckDB analytics engine

Every workbook question becomes validated SQL executed in a sandboxed per-request database, independently verified before it is shown — across chat, widget, and channels.

Research

iKB Research

Cited, multi-page web briefings generated inside chat from a self-hosted search stack, grounded in the conversation and fully audit-traced.

Documents

One-click Office generation

Word, PowerPoint, Excel, and PDF produced by a deterministic in-platform engine, with async background exports that survive closed tabs.

Retrieval

Agentic Retrieval Engine

A tool-selecting engine with query decomposition and a grounding verifier, plus an exact-phrase guarantee so the precise clause is never dropped.

Knowledge graph

GraphRAG, first-class

Provenance on every extracted fact, verified deletion, staleness and drift detection, and graph-plus-vector evidence fusion in one ranked pool.

Experience

Interactive artifacts and voice

Sandboxed in-chat mini apps behind governed toggles, streaming text-to-speech pinned to Malaysian Malay, and a persistent bilingual topic wiki.

See the platform

Review iKB against your own risk, data, and deployment requirements.

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